Complaints Policy
Customer service shouldn't just be a department it should be the entire company
(Tony Hsieh)
As a company, we are always striving to provide the best products and services for our customers. Although, on rare occasions, we acknowledge that it may be possible for customers not to be completely satisfied with the products and services they receive from us.
We will aim to resolve all complaints within 24 hours. If this is not possible, we will keep you updated on the progress and let you know when to expect a resolution. Your complaint will be handled with the utmost confidentiality and respect.
Our contact details are as follows:
Phone Number: 0161-879-4733
Email: hello@tvbedsnorthwest.co.uk
Address: Unit 8, Stewart Street, Bury , BL8 1SF